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When My Product is Rejected...
Why product approval is needed?
To protect both the rights of advertisers and buyers, we have a stringent approval mechanism to screen products to be listed on hktdc.com Sourcing. Click here to learn more about our product listing policy.
When Your Product is Rejected…
You will receive a notification email when your product is rejected.
Please login and go to the “Product and Service” page:
Click on the “Rejected report” icon of the rejected product.
A detailed report with reason(s) of why the product was rejected and respective suggestions will be shown:
You can edit the product content according to our suggestion(s) and re-submit your product for approval.
Know more our photography tips for product photos if your products are rejected due to photo issues.
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