Company Search

• Smart Tips for online business
• How do I know whether the supplier is trustworthy?
• In 2.0, What does the “History with HKTDC” reflect?
• What are the medals?
• What is D&B Check?

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Product Search

• How do I leave a message to the suppler?
• Receive Supplier ‘s reply via email
• To receive new product alerts
• To opt-out or to unsubscribe from the email alert 
• Where to go for filing a complaint to a supplier?

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Online Purchase

• I have paid for my purchase, but there was no update from the supplier ever since. What should I do?
• Can I choose my logistic service provider for my shipment?
• How would my products be delivered?

Trading Basics

• What are the differences between Ex-work, FOB, CIF, DDP and etc?
• How to check the supplier’s credibility?
• How would I know whether the supplier has involved any bad debt? Legal litigation?
• How to check whether the supplier’s qualifications are genuine and authentic?
• Where should I go if there were a trade dispute?

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IPR Infringement and Other Complaints

• A supplier on hktdc.com Sourcing makes an improper claim on his product. How would I file a complaint?
• A supplier on hktdc.com Sourcing infringes on my IP. Who should I contact to file a complaint?