hktdc.com Sourcing provides you with additional information about buyers (e.g. nature of business, no. of staff, year of registration on hktdc.com Sourcing) to help you evaluate buyers’ credibility.
For buyers you have connected with, you can find their information in the Message Centre, the buyers’ enquiry details or enquiry emails.
Buyer's Trust Card in the Message Centre
You can refer to the Trust Card next to the chat room for the buyer’s information. If a buyer has verified his / her email address, you can see a green tick icon next to the email domain.
One of the key information on the Buyer’s Trust Card is the average response time, which reveals how proactive the buyer is when communicating with suppliers on hktdc.com Sourcing.
The average response time is classified into 4 groups based on the buyer’s activities: within 24 hours, 1-3 days, 4-7 days and over 7 days.
hktdc.com Sourcing also consistently identifies valued buyers who are trustworthy. When you browse through the chat list, you will notice that these email domains are highlighted in orange.
Buyer's Information in Enquiry Details
When you receive an enquiry, you can view the buyer's information by clicking on the “View Enquiry” button of the enquiry message in the Message Centre.
Buyer’s Information in System Notification Emails
When you receive an enquiry, you will be notified by a system email, where the enquiry details and the buyer's information will be listed.
Disclaimer:
All information, trademarks, logos, graphics, videos, audio clips, links and other items appearing on this website ('Information') are for reference only and is subject to change at any time without prior notice and at the discretion of hktdc.com. (hereinafter 'hktdc.com', 'the company', 'us', 'we' or 'our').
hktdc.com shall not be liable for any damages (including but not limited to computer virus, system problems or data loss) whatsoever arising in using or in connection with the use of this website by any party. There may be links in this area, which allow you to visit the websites of other companies. These websites are not controlled by hktdc.com. hktdc.com will bear no responsibility and no guarantee to whatsoever Information displayed at such site.
