Building a compelling store profile is crucial for attracting and converting potential buyers. A well-crafted store profile can significantly influence a buyer's decision-making process. A supplier store on hktdc.com Sourcing consists of Home, Profile, Products / Services, HKTDC Events and Company Verification. The first 3 parts can be edited by the supplier, while the latter 2 parts are generated by the platform to enhance supplier credibility.
When set up the store, some key elements including Promotional Banners, Company Information, Certifications, Portfolio & Awards, may help increase trust and confidence in buyers. Additionally, setting up a showroom to feature your highlighted products on Home page and adding suitable Skills & Technologies can also be a useful way to increase credibility.
Here is a detail guideline on how to manage store profile.
Step 1 - Prepare images to enhance company branding
Step 2 - Complete your company Profile page
Step 3 - Organise Showroom on Products / Services page
Step 4 - Customise sections on Home page
Step 5 - Edit Profile page in Chinese
Step 6 – Submit content for approval
On hktdc.com Sourcing, you can manage your store front design using the “Manage Store Profile”. This allows suppliers to replicate the layout of the company store page while editing.
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Step 1 - Prepare images to enhance company branding
1. As an online store, compelling visuals can help attract buyers. You should first upload images for your company store page in at least 3 areas:
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- Company Logo
- Cover Photo / Header Banner
- Promotion Banner (Image at Store Home page)
2. Click on the edit button next to the mentioned areas to upload the images.
Refer to the image requirements below:
|
Company Logo |
Header Banner |
Promotion Banner |
|
• Accept JPG, JPEG or PNG file |
• Accept JPG, JPEG or PNG file |
• Accept JPG, JPEG or PNG file |
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Step 2 - Complete your company profile
1. Please go to Profile page to edit / complete your company profile.
2. You can also upload an image for Profile page and a description of your company background.
3. Update your company information.
4. Update Contact information
Please update your company’s contact details at the bottom of the page.
*Remarks: Country/Region field is not editable on the “Manage Store Profile” page. Please contact us if further assistance is required.
5. Additional information can be added to enrich your company details. The optional sections are:
- Skill & technologies – Add tags related to your company’s skill & technologies
- Certificates – Upload certificates of your company. See more.
- Company Capabilities – Add information about factory & facilities, research & development, and quality control.
- Portfolio & Award – Upload images or videos to showcase your company’s portfolio & award.
- Catalogue – Add supplementary company information using an image / document / video. See more.
6. Supplier can upload video in these sections.
- Company Capabilities - Factory & Facility
- Company Capabilities - Research & Development
- Company Capabilities - Quality Control
- Portfolio & Award
- Catalogue
Here are the technical requirements of the video:
| File format | MP4, MOV |
| File size | No more than 500MB |
| Length | 3 mins or less |
7. The sequence of the sections on the Profile page is fixed and cannot be rearranged. Suppliers can turn off any unused sections to manage the presentation.
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Step 3 - Organise Showroom on Products / Services page
Organising your products into dedicated showrooms can improve navigation and discoverability, create a more intuitive sourcing experience for buyers, and showcase the breadth of your product catalogue, leading to increased customer engagement and sales.
1. Please go to Products / Services page to Add / Rename / Remove showrooms.
2. To add a product to a showroom, click on the “Add a product” button. Each showroom can have a maximum of 150 products.
3. To remove a product from a showroom, click the “ X ” button at the right corner of the product.
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Step 4 - Customise sections on Home page
After completing 3 steps above, you can now customise your Home page by arranging the “Sections” or “Showroom”.
1. Select the “Product / Service Showroom” that would like to feature from the drop-down list on Home page.
2. To add a section, click on the “Add new section” button at the bottom and select the section to be displayed in the list.
3. Please add at least 3 sections to the Home page to show more company information online.
4. To remove a section on the Profile page, find the section and click the “ X “ button.
5. To customise the layout of Home page, use the up and down arrows near the section to rearrange the display sequence.
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Step 5 - Edit Profile page in Chinese
After updating the store profile in English version, you may continue to edit the Chinese version to display a more comprehensive company profile in Traditional Chinese and/or Simplified Chinese to the buyers.
By default, the platform will automatically apply the English content to the Traditional Chinese version. However, if suppliers would like to independently edit the Chinese profile, it would go through an approval process. This is to ensure the content remains consistent and provides a seamless experience for buyers.
1. Click “ “ button on the top of Store Profile page to edit your store in the Chinese version.
2. Uncheck the “Apply English content to Traditional Chinese version” checkbox to input the Traditional Chinese version.
3. Click the “簡” icon to edit the Simplified Chinese version.
4. After completing the updates, please remember to click the “Preview and Submit for Approval” button to submit the changes for approval.
5. You may also refer to the videos below for editing the Chinese profile and submitting the approval request.
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Step 6 – Submit content for approval
After editing the content, review and check the preview. Then click the “Submit for Approval” button to complete the process.
Disclaimer:
All information, trademarks, logos, graphics, videos, audio clips, links and other items appearing on this website ('Information') are for reference only and is subject to change at any time without prior notice and at the discretion of hktdc.com. (hereinafter 'hktdc.com', 'the company', 'us', 'we' or 'our').
hktdc.com shall not be liable for any damages (including but not limited to computer virus, system problems or data loss) whatsoever arising in using or in connection with the use of this website by any party. There may be links in this area, which allow you to visit the websites of other companies. These websites are not controlled by hktdc.com. hktdc.com will bear no responsibility and no guarantee to whatsoever Information displayed at such sites.
