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  1. Sourcing Support
  2. FAQ | HKTDC Sourcing Support
  3. Supplier FAQ
  4. Video Tutorial
  5. Communicate with Buyers

Communicate with Buyers

  • How to Read and Response to Buyer's Enquiries 🎦 ( 4min 10sec )
  • Communicate with buyers effectively 🎦 ( 1min 36sec )
  • Message Centre functions (Export message, Create folder, Pin messages, Search recipient, Search Message)
  • Message Centre functions (Web Push notification, Message Translation, Filter "Awaiting Response" Chats)
  • Receive and Reply Buyer Enquiries via emails 🎦 ( 1min 09sec )
  • To receive new product alerts
  • To opt-out or to unsubscribe from the email alert 
  • How to View Browsing History, Bookmark Product/Service, Follow Supplier, Saved Searches
  • Product / Supplier Comparison
  • Spam Handling
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